Publications

Selected Publications (some with PDF’s)

Ketelaar, P., Willemse, L., Sleven, L. & Kerkhof, P. (2015). The good, the bad and the expert: How consumer expertise affects review valence effects on purchase intentions in online product reviews. Journal of Computer-Mediated Communication, 20(6), 649-666 (5-yr IF=3.799; Q1 /nr. 2 ISI Communication)

Dijkmans, C., Kerkhof, P., Buyukcan-Tetik, A. & Beukeboom, C. (2015). Online conversation and corporate reputation: A two-wave longitudinal study on the effects of social media exposure to a highly interactive company. Journal of Computer-Mediated Communication, 20(6), 632-648 (5-yr IF=3.799; Q1 /nr. 2 ISI Communication)

Beukeboom, C. J., Kerkhof, P. & de Vries, M. (2015). Does a virtual like cause actual liking? How following a brand’s Facebook updates enhances brand evaluations and purchase intention. Journal of Interactive Marketing, 32, 26-36 (5-yr IF=3.385; Q1 ISI Business)

Dijkmans, C., Kerkhof, P., & Beukeboom, C. (2015). Social media door KLM. De relatie met online engagement en bedrijfsreputatie. Vrijetijdsstudies 33(2), 23-36.

Hertz, B., Van Woerkum, C., & Kerkhof, P. (2015). Why do scholars use PowerPoint the way they do? Business and Professional Communication Quarterly, 78(3), 273-291.

Dijkmans, C., Kerkhof, P., & Beukeboom, C. (2015). A stage to engage: Social media use and corporate reputationTourism Management, 47, 58-67.

Billedo, C., Kerkhof, P., & Finkenauer, C. (2015). The use of social network sites for relationship maintenance in long-distance and geographically-close romantic relationshipsCyberpsychology, Behavior, and Social Networking, 18(3), 152-157.

Muusses, L. D., Finkenauer, C., Righetti, F., & Kerkhof, P. (2015). Partner effects of compulsive Internet use: A self-control accountCommunication Research.

Muusses, L. D., Kerkhof, P., & Finkenauer, C. (2015). Internet pornography and relationship quality: A longitudinal study of within and between partner effects of adjustment, sexual satisfaction and sexually explicit Internet material among newlywedsComputers in Human Behavior, 45, 77-84.

van Noort, G., Willemse, L., Kerkhof, P. & Verhoeven, J. (2014). Webcare as an integrative tool for customer care, reputation management, and online marketing: A literature review. In: Philip J. Kitchen & Ebru Uzunoglu (eds.), Integrated Communications in the Post-Modern Era, p. 77-99. Basingstoke (UK): Palgrave-Macmillan.

Muusses, L. D., Finkenauer, C., Kerkhof, P., & Billedo, C. A . (2014). A longitudinal study of the association between compulsive Internet use and wellbeingComputers in Human Behavior, 36, 21-28

Utz, S., Kerkhof, P. & van den Bos, J. (2012). Consumers rule: How consumer reviews influence trust in online storesElectronic Commerce Research and Applications, 11(1), 49-58.

Finkenauer, C., Pollmann, M. M. H., Begeer, S., & Kerkhof, P. (2012). Examining the link between autistic traits and compulsive internet use in a non-clinical sample. Journal of Autism and Developmental Disorders, 42(10), 2252-2256.

Kerkhof, P. (2012). Sociale media en de Egyptische opstand: Over de invloed van vermeende media invloed. Talmalezing, 13 januari 2012. Faculteit der Sociale Wetenschappen, Vrije Universiteit Amsterdam, p. 19-29.

Kerkhof, P. (2011). Customer media in een sociaal medialandschap. Inaugurele rede Leerstoel Customer Media. Universiteit van Amsterdam.

De Bakker, S., Van den Boom, S., Kerkhof, P. & Luit, P. (2011). Help, ze willen vrienden worden. Heemstede (NL): Customer Media Council.

Kerkhof, P. (2011). Van customer media naar content marketing. In: S. de Bakker, S. van den Boom, P. Kerkhof & P. Luit (Eds.), Help, ze willen vrienden worden, p. 17-25. Heemstede (NL): Customer Media Council.

Kerkhof, P., Van Noort, G., & Antheunis, M. L. (2011). Waarom bedrijven sociale media gebruiken. In: D. van Osch, D, & R. van Zijl (Eds.),  Basisboek Social Media, p. 91-119. Den Haag: Boom Lemma Uitgevers.

Kerkhof, P., Schultz, F., & Utz., S. (2011). How to choose the right weapon. Social media represent both a catalyst for and weapon against brand crisesCommunication Director, p. 76-79.

Kerkhof, P., Finkenauer, C. & Muusses, L. D. (2011). Relational consequences of compulsive Internet use: A longitudinal study among newlyweds. Human Communication Research, 37, 147–173.

Kerkhof, P. (2010). Merken en sociale media. In: S. van den Boom, E. Smit, & S. de Bakker (Eds.), Nachtmerrie of droom: de ROI van customer media, p. 149-154. Heemstede (NL): Customer Media Council.

Kerkhof, P. & Van Noort, G. (2010). Third party Internet seals- Reviewing the effects on online consumer trust. In I. Lee (Ed.), Encyclopedia of E-Business Development and Management in the Global Economy, p. 701-708. Hershey PA: Information Science Reference.

Das, E., Bushman, B. J., Bezemer, M. D., Kerkhof, P., & Vermeulen, I. E. (2009). How terrorism news reports increase prejudice against outgroups. A terror management accountJournal of Experimental Social Psychology, 45(3), 453-459.

Finkenauer, C., Kerkhof, P., Righetti, F., & Branje, S. J. T. (2009). Living together apart. Perceived concealment as a signal of exclusion in marital relationshipsPersonality and Social Psychology Bulletin, 35(10), 1410-1422.

Finkenauer, C.,  Kubacka, K. E., Engels, R. C. M. E, & Kerkhof, P. (2009). Secrecy in close relationships: Investigating its intrapersonal and interpersonal effects. In: T. D. Afifi, T. & W. A. Afifi, W. (Eds.), Uncertainty, information management, and disclosure decisions: Theories and applications (pp.300-319). New York: Routledge.

Van Noort, G., Kerkhof, P., & Fennis, B. M. (2009). Reducing risk in the online sphere: The role of warranties. In P. de Pelsmacker & N. Dens (Eds.), Advertising Research: Message, medium, and context (pp. 175-182). Antwerpen-Apeldoorn: Garant.

Vohs, K. D., Kaikati, A., Kerkhof, P., & Schmeichel, B. J., (2009). Self-regulatory resource depletion: A model for understanding the limited nature of goal pursuit. In: G. B. Moskowitz and H. Grant (Eds.), The Psychology of Goals. (pp. 423-446). New York: Guilford Press.

Das, E., Kerkhof, P. & Kuiper, J. (2008). Improving the effectiveness of fundraising messagesJournal of Applied Communication Research, 36(2), 161-175.

Rawn, C. D., Mead, N. L., Kerkhof, P. & Vohs, K. D. (2008). The influence of self-esteem and ego threat on decision making. In K. D. Vohs, R. F. Baumeister, & G. Loewenstein (Eds.), Do emotions help or hurt decision making?(pp. 157-182). New York: Russell Sage Foundation Press.

Van Noort, G., Kerkhof, P., & Fennis, B. M. (2008). The persuasiveness of online safety cuesJournal of Interactive Marketing, 22(4), 58-72.

van Noort, G., Kerkhof, P., & Fennis, B. M. (2007). Online versus conventional shopping- Consumers’ risk perception and regulatory focusCyberpsychology and Behavior, 10(5), 731-733.

Kerkhof, P., Vahstal-Lapaix, N. & Calje, J.F. (2005). Store and advertiser reputation effects on consumer trust in an Internet store. In K. Bijlsma & R. Klein Woolthuis (Eds.), Trust under pressure: empirical investigations of trust and trust building in uncertain circumstances (pp. 170-185). Cheltenham, UK: Edward Elgar Publishers.

Kerkhof, P., Winder, A. B., & Klandermans, B. (2005). Job insecurity and works council participation. In H. de Witte (Ed.), Job insecurity, union involvement and union activism (pp. 63-80). Aldershot: Ashgate.

Kerkhof, P., Fennis, B. M., & van der Meijden, Y. (2004). Consumer-, manufacturer- and ad-related antecedents of ad skepticism. In P. Neijens, C. Hess, B. van den Putte & E. Smit (Eds.), Content and media factors in advertising (pp. 37-50). Amsterdam: Het Spinhuis.

Kerkhof, P., Winder, A. B., & Klandermans, P. G. (2003). Instrumental and relational determinants of trust in management among members of works councilsPersonnel Review, 32(5), 623-637.

Reacties zijn gesloten.